Driving from store to store looking for shoes, I was never satisfied with the choices offered in malls and shopping centers. The experience was made worse by disinterested store clerks whose only interest was in ringing up a sale. When I found ICS Comfort Shoes, I wondered whether I should take a chance on shopping online where I couldn't try on the shoes. My fears were quickly eliminated as Josie, the customer representative, patiently answered questions, made suggestions, and helped me find exactly what I was looking for! I discovered the kind of helpful customer support that had been missing for all of my years of shopping, and I'll never go back to the malls. I have Josie to 'walk me through' the experience of shopping for shoes!
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