I have a hard time getting shoes that are comfortable. I have extreme "hammer toes" on both feet, and my feet are both big and wide. Foot pain is pretty much constant. I ordered a pair of hiking boots in 14 4E, and I found them to be a bit too tight. I called a representative, and she suggested that I try a wider boot. I sent back the original pair and received a pair of 14 9E boots in return. I removed the bottom insole, replaced just the top one, and the shoes fit very well, with no more painful chafing on the tops of my curled toes. I've been wearing them for three days now, and I'm very pleased.